Virtual Assistance

Bright Lab Virtual Assistance gives you reliable support to help you stay on top of your admin and keep your documents organised and ready to use.

This service is for individuals and professionals who need help with day-to-day tasks but don’t need a full-time assistant. You can request support as needed, and the work is done efficiently, with care and clear communication.

What you can get help with:

Administration
• Managing emails and inboxes
• Scheduling and coordinating meetings
• Organising calendars and appointments
• Setting up and maintaining filing systems

Documentation
• Basic document formatting and layout
• Light editing for clarity and consistency
• Creating templates and standard documents
• Preparing documents for sharing or submission
• Drafting reports and structured documents based on provided input

Document support as part of the virtual assistance service includes drafting and preparing documents as part of general administrative support. For in-depth editing, detailed formatting, or academic citation work, please see Bright Lab's Editing Services.

General Support
• Online research and information gathering
• Entering and organising data
• Keeping track of tasks and deadlines
• Supporting day-to-day workflow organisation

How it works

• Send a request with what you need help with
• Receive a response with a short outline, time estimate, and cost
• Confirm and complete payment to secure your booking
• Work is completed and delivered to you
• Receive a summary of time used (and remaining hours, if applicable)

Services are billed hourly, with a minimum of 2 hours per booking. Payment is required upfront before work begins.

Straightforward pricing, no surprises

Whether you need help once in a while or have admin that builds up every month, there's an option that fits. All work is paid upfront, so we can get started without delay.

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PAY-AS-YOU-GO

Hourly Rate

Minimum booking: 2 hours

R420 per hour | R840 minimum

PRE-PAID BUNDLES

Essentials

Light monthly admin and document support

5 hours · R380/hr · R1,900 total ·

Save R200

Professional

Regular support for busy professionals and small businesses

10 hours · R370/hr · R3,700 total ·

Save R500

Business

⭐ Best Value

Consistent, priority support – your admin, handled

20 hours · R340/hr · R6,800 total ·

Save R1,600
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Who this is for

This service is ideal if you:

• Have ongoing admin that keeps building up
• Need help with documents, but don’t have the time
• Want reliable support without hiring staff
• Prefer flexible, pay-as-you-need assistance

Next step

Get the support you need, when you need it.